Total Office Interiors

Terms & Conditions

1. GENERAL

In these terms and conditions of trading “TOI” means Total Office Interiors. “The Customer” means the customer to whom TOI agrees to supply goods. “Goods mean any items supplied by TOI to the customer. These terms of conditions shall apply to all contracts entered into between TOI and the customer unless agreed to the contrary in writing by an authorized officer of TOI. Unless otherwise agreed in writing by TOI (the supplier) these conditions which supersede any earlier sets of conditions appearing in the supplier’s catalogues or elsewhere shall override any terms or conditions stipulated incorporated or referred to by the buyer whether in the order or in any negotiations and all guarantees warranties or conditions.

2. ORDERS

All orders are subject to the availability of the goods and to written acceptance by TOI. Any prior indications by TOI by telephone, facsimile, E-mail or verbally shall be provisional only. TOI shall not be liable for the unavailability of any goods whether for delivery or collection.

2. PRICES

Every endeavour will be made to maintain prices quoted, but such prices and taxes are subject to variation without notice. TOI reserves the right to pass on to the customer any increases or decreases in the cost of providing goods that occur between the date of quotation and delivery. All goods will be invoiced and payment will become due at the prices and taxes prevailing at time of delivery.

4. i) MANUFACTURING SPECIFICATION

The customer recognizes that MAOS is only a distributor of the goods. Although TOI will try to notify the customer of any variations in specification of which is aware the customer accepts that TOI cannot be accountable for the consequences of any such variations made by the manufacturer or any shortage of supplies.

ii) FORCE MAJEURE

The company shall be entitled, by written notice to the customer, to cancel any contract if it is prevented from or hindered in performing the same by any cause beyond its reasonable control, including (but not limited to) industrial action, war, fire, or prohibition or enactment of any kind without incurring any liability for any loss or damage whatsoever resulting.

5. DELIVERY

We will use our best endeavours to deliver promptly, but shall be under no liability for delay in estimated delivery times or failure from any cause, nor for any loss or damage arising. TOI reserves the right to make part deliveries. Any request by the customer for TOI to delay or split delivery may result in a stock holding charge and any additional costs incurred by TOI being debited to the customer. The customer must check the goods before use or resale within 72 hours.
At the moment Deliveries to Highlands and Islands are not free and are price on application, please call our customer service to find out your delivery cost for Highlands and Island before ordering.

6. PAYMENT

All products sold by TOI will remain the property of TOI until the date upon which the invoice has been paid in full. If the customer is an approved account holder invoices are payable within 30 days of date of invoice. With any project works TOI reserve the right to request stage payments before works commence. If the customer fails to make payment as provided above TOI shall have the right to charge interest on overdue accounts at the rate of 2% per month until payment is received.

7. TITLE

Title to the goods shall in no case pass from TOI until the full payment has been received. If a cheque is tendered by the customer it shall not be treated as payment until it has been cleared by TOI bank.

8. CANCELLATION / RETURN

Orders cannot be cancelled except with the consent of TOI and a written request is received and authorized on terms, which will indemnify us against all loss. All goods returned as not required must be reported with 72 hours and must remain in their original packaging. Failure to comply with this may result in a partial credit being issued.

9. RETURNS PROCEDURE

Before returning any goods to TOI the customer shall notify TOI by letter, facsimile or E-mail of its desire to return the goods together with the reason for the return.

10. CLAIMS

We cannot accept responsibility for damage occurring to goods in transit unless reported to us in writing within twenty four hours from receipt of delivery. All shortages need to be reported within twenty four hours and delivery notes must be signed with reference to any damage or shortage.

11. GOVERNING

These conditions and any contract following thereon shall be governed by and constructed in accordance with the laws of England and Wales.